Terms of Service

Last updated: June 25, 2026

Hi, and thanks for using Dial-a-Podcast! These terms explain the deal between you and us. We’ve tried to keep them short and readable. Please give them a quick read — using the service means you’re agreeing to them.

In these terms, “we,” “us,” and “Dial-a-Podcast” mean Fergcorp, LLC, the company that runs the service. “You” means you, the customer. Our website is at dialapodcast.com.

These terms include a few companion pages — our Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy. By using Dial-a-Podcast, you’re agreeing to those too.

1. What Dial-a-Podcast Does

Dial-a-Podcast lets people listen to your audio over a regular phone call. You give us your audio — either by linking your podcast’s RSS feed or uploading audio files — and we give you phone numbers your audience can call to listen. When you link a feed, we download and store our own copy of each episode so we can play it over the phone, and we pick up new episodes as your feed adds them. (Once we’ve stored an episode, we keep playing that stored copy — we don’t re-download it.) You can set up things like multi-episode menus, intro/outro bumpers, playback resume, and lists of approved callers.

We add, change, and occasionally retire features over time, so the exact set may shift. What’s included with each plan is shown on our pricing page, which is the place to look for the current details. If you’re on an older plan we no longer offer, the details of your plan stay available in your account — and you can always contact us if anything’s unclear.

A couple of important points about how it works:

• It’s listen-only and inbound. People dial in and hear your audio. The service doesn’t make outbound calls or connect people to each other.
• It’s not a phone line. A Dial-a-Podcast number can’t be used to call anyone, and it can’t reach 911 or any emergency service. Don’t rely on it for anything but listening to your audio. (More on this in Section 11.)
• It’s US and Canada only right now, and dedicated numbers are US/Canadian numbers.

2. Your Account

You need to be old enough to enter a contract where you live. If you’re signing up for an organization, you’re telling us you’re allowed to do that on its behalf.

Keep your login details to yourself — you’re responsible for what happens on your account. If you think someone else got in, email us at help@dialapodcast.com.

3. Paying for the Service

The basics. Dial-a-Podcast is a monthly subscription. You pick a plan, and our payment processor Stripe handles the card details — we don’t store your full card number.

When you’re billed. We bill in arrears — meaning you use the service for the month first, and we charge your card at the end of that month for it. So there’s nothing due when you sign up; your first charge comes about a month later. Billing in arrears is also what lets us include any extra-minute charges from Section 4 on the same bill, since we only know those once the month is over.

Free trial. All plans start with a 30-day free trial. If you cancel before the trial ends, you won’t be charged. If you don’t cancel, your subscription starts and we charge your card the plan price at the end of the period.

Changing plans. You can upgrade or downgrade whenever you want. Changes apply back to the start of your current billing month, and we adjust the bill accordingly on your next regular invoice because billing is done in arrears. Some downgrades are blocked until your setup fits the smaller plan (for example, you’d first need to reduce a multi-podcast number down to a single podcast).

Price changes. If we ever change a plan’s price, we’ll give you at least 30 days’ notice before it hits a renewal, so you can decide whether to keep going or cancel.

Taxes. Prices don’t include taxes. If sales tax or similar applies, that’s on you.

If a payment fails. We may retry the charge, and if it stays unpaid we may pause your service or release your dedicated number(s).

4. Minutes, Overages, and Add-ons

Each plan includes a set number of listening minutes per month.

• If your plan allows overages: calls keep working past your limit, and the extra minutes show up on your next bill at your plan’s per-minute rate.
• If your plan doesn’t: once you hit the limit, callers hear a “temporarily unavailable” message until the next month or until you upgrade.
• Add-ons like toll-free numbers may cost a little extra per month plus a per-minute surcharge — we’ll tell you the price when you add one.

We measure listening minutes per call, rounded up to the next whole minute, and our records are what we bill from.

5. Canceling

You can cancel anytime from the billing section of your account. Canceling stops future renewals, and your service keeps running through the end of your current billing month. Because we bill in arrears (Section 3), you’ll get one final bill after that month ends, covering that month’s plan price and any extra minutes you used — so canceling doesn’t wipe out what you already owe for time used. The full details, including our refund policy, are in the Refund & Cancellation Policy. Short version: except for the trial guarantee, payments aren’t refundable, but you can always cancel to stop future charges.

6. Your Audio and Your Responsibilities

Your stuff stays yours. The audio you upload or link to (we’ll call it “your content”) belongs to you. To run the service, you’re giving us permission to download a copy of it (when you link a feed), store it, convert it to phone-quality audio, and play it to your callers — nothing more.

You confirm you have the rights. You’re telling us that you own your content or otherwise have permission to use it, including to let us download and store a copy of it and play it over the phone. This applies whether you upload a file or link a feed. It also includes music — playing music over the phone can require special licenses, so please make sure you’ve sorted that out. (We actually recommend skipping music; see our FAQ.)

Your callers are your responsibility. The people who call in are your audience, not our customers — we don’t have a relationship with them. You’re responsible for your content they hear and for anything you owe them under the law. If you use approved-caller lists, keeping those accurate is your responsibility.

Play fair. Your use of the service has to follow our Acceptable Use Policy.

We can step in if needed. We don’t routinely monitor your content, but we can remove content or pause your service if we believe it breaks these terms, breaks the law, or if we get a valid legal or copyright complaint (Section 7).

Suspending or closing accounts. Beyond stepping in for the reasons above, we may suspend or close an account, or decline to provide the service, at our discretion — for example if an account creates risk for us, our providers, or the phone carriers. Except where the law, an Acceptable Use Policy issue, or non-payment requires us to act right away, we’ll give you reasonable notice, and if we close your account without cause we’ll refund any prepaid fees for service you won’t receive.

Feedback. If you send us ideas, suggestions, or feature requests, you’re giving us permission to use them freely to improve Dial-a-Podcast — with no obligation to keep them confidential, credit you, or pay you for them.

7. Copyright Complaints (DMCA)

If you think something on Dial-a-Podcast infringes your copyright, send a notice (with the details the DMCA requires) to:

We’ll respond to valid notices — which can include taking the content down — and we’ll close the accounts of repeat infringers. If your content gets removed and you think it was a mistake, you can send a counter-notice.

8. Phone Numbers

Your dedicated numbers come from our phone providers (like Twilio). While your subscription is active and paid up, you get to use your number — but you don’t own it, and it’s not yours to keep. If you cancel, stop paying, or we have to close your account, we may release the number, and once it’s gone we usually can’t get it back. In rare cases a provider or regulator might require us to change a number.

We can sometimes help you port a number in or out, but we do this on a best-effort basis — when we’re able and have the time — and we can’t promise it for any particular number.

9. Uptime and the Companies We Rely On

We work hard to keep things running. Dial-a-Podcast runs on top of other companies — Stripe for payments, Twilio and the phone carriers for calls — and we don’t control their networks. Call quality and caller-ID verification depend on those carriers and on your caller’s own phone. We’re also not responsible for any charges a caller’s own phone company adds for dialing (like long-distance or international rates).

Links to other sites. Our website sometimes links to third-party sites we don’t control. We’re not responsible for their content, accuracy, or practices, and a link isn’t an endorsement. If you follow one, that site’s own terms and privacy policy apply — please review them.

Our uptime commitment. We aim for 99.9% uptime each calendar month — meaning the service is able to play your audio to callers who dial in. Some things don’t count against that number: scheduled or emergency maintenance; outages or slowdowns caused by the companies we rely on (Twilio, the phone carriers, or Stripe) or by your caller’s own carrier, device, or network; events outside our reasonable control; problems caused by your own setup, content, or feed; times your service is paused for non-payment or an Acceptable Use Policy issue; and beta features.

How to claim a credit. We don’t actively monitor uptime, so if you think we missed 99.9% in a given month and it actually affected you, let us know: email help@dialapodcast.com within 30 days of the end of that month with the dates, times, and a short description. If we confirm it, we’ll put a service credit on a future invoice. The credit is pro-rated to the portion of the month that was affected, up to 100% of that month’s plan fee.

Service credits are the only remedy we offer for missed uptime — they’re not cash, they don’t roll over beyond 12 months, and they’re available only while your account is in good standing.

10. New Features, Changes, and Discontinuing the Service

Sometimes we’ll roll out new or “beta” features that might change or go away. Those come “as is.”

We may also change, limit, or discontinue features over time, and we may discontinue Dial-a-Podcast as a whole. If we ever wind the service down entirely, we’ll give you reasonable advance notice where we can, so you can retrieve what you need and make other arrangements, and we’ll stop billing you for service we no longer provide. Any dedicated numbers are released the same way as in Section 8.

11. This Isn’t a Phone Line, and It Can’t Call 911

To be clear: Dial-a-Podcast plays recorded audio to people who call in. It is not a phone line or a voice service, it cannot make or receive regular calls, and it cannot be used to reach 911 or any emergency service. Do not rely on a Dial-a-Podcast number for anything other than listening to your audio.

12. Service Provided “As Is”

13. Limit on Our Liability

We’re a small operation, and these limits are part of what makes it possible to offer the service at the price we do.

14. If We Get Sued Over Your Use (Indemnification)

If someone brings a claim against us because of your content, your use of the service, your dealings with your callers, or your breaking these terms or the law, you agree to defend, indemnify, and hold harmless Fergcorp, LLC and its owners, employees, contractors, suppliers, and service providers from that claim — including reasonable attorneys’ fees and costs.

15. Which Laws Apply, and Where Disputes Go

These terms are governed by the laws of the State of Washington. If we ever have a dispute we can’t sort out between us, it’ll be handled in the state or federal courts in Snohomish County, Washington, and we both agree to that.

No forced arbitration. We’re not making you give up your right to go to court or to participate in a class action. We’d much rather just talk it out — email us first and we’ll do our best to make it right.

16. Changes to These Terms

We may update these terms now and then. If we make a meaningful change, we’ll update the “Last updated” date and let you know where it makes sense (like by email). If you keep using the service after a change, that means you’re okay with it.

17. A Few Odds and Ends

These terms (plus the companion policies) are the whole agreement between us about the service. If a court finds one part unenforceable, the rest still stands. If we don’t enforce something right away, we haven’t given up the right to. You can’t transfer these terms to someone else without our okay, but we can transfer them if the business is sold or merged. We’re not partners, and neither of us works for the other. And we’re not on the hook for delays or failures caused by things outside our reasonable control (storms, outages, that kind of thing).

Survival. Some parts are meant to last beyond your account: anything you already owe us, the disclaimers and liability limits, the indemnification, the feedback license, and the governing-law and disputes terms all stay in effect after your account ends.

18. Say Hi

Questions about these terms? Email help@dialapodcast.com, or write to Fergcorp, LLC, 7811 222nd Street SW, Edmonds, WA 98026.

Thanks for being here.