What number do people call to listen to my podcast?
Any number of our global call-in numbers.
You can also add your own dedicated number so your callers don't have to remember a six-digit code, they just call and start listening!
Can I use Dial-a-Podcast in other countries?
Yes! Pricing is all the same for the United States, Canada, United Kingdom, and most of Europe. Go ahead and sign up and then use any of the global call-in numbers. If you don't see a number for your country, please contact us and we'll add one.
Can I have a dedicated number?
Yes, for the Standard and Premium levels you can also add one or more local or toll-free numbers (for an additional small monthly fee).
Once you signup, you'll be able to add a number from your management page.
We're currently only offering US and Canadian dedicated numbers. However, we will be adding an option for dedicated UK and Australian numbers soon. (But if you're interested now, contact us and we can get that setup for you)
Do you have a 1-800 or toll-free dial-in number?
If you would like a toll-free number, please subscribe to the Premium level and then you can add a dedicated toll-free number for an additional small monthly fee plus an additional per-minute surcharge for all calls to the toll-free number.
What if none of your numbers is a local call for my organization or our callers?
Not to worry. Please contact us and we get a phone number with a local area code pronto, likely at no additional cost to you.
Can I have more than one episode of a podcast available?
It's something we're considering. If you're interested, contact us so we can discuss your use case.
Can I integrate with my existing PBX/IVR so listeners can call my main phone number and access the podcast though our menu?
What a strangely specific question. But yes, it's something we're considering. If you're interested, contact us so we can discuss your use case.
Is this a secure site for purchases?
Absolutely! Stripe provides the billing back-end. All your billing information is stored directly with Stripe.
Can I cancel my subscription?
You can cancel your subscription anytime in your account. Once the subscription is canceled, you will not be charged next billing cycle. You will continue to have access to your account and callers will still be able to listen to your podcast until your current subscription expires.
How long are your subscriptions?
Currently, we only offer monthly subscriptions. You can upgrade or cancel your subscription at any time with no further obligation. If you upgrade (or downgrade), it will be retroactively applied to the beginning of your current billing cycle.
Can I update my card details?
Yes. Go to the billing section of your dashboard and update your payment information.
Can I request refund?
You can you can cancel at anytime; however, we aren't able to issue full or partial refunds for any reason.